We’d Love to Hear From You
Have a question about a product, an existing order, a custom piece or wholesale? Send us a message and we will be happy to help.
Have a Question?
Ask us about a Tropea product, our materials, craftsmanship or anything else you would like to know.
Need Order Support?
Include your order number so we can review shipping, delivery or order-related questions more easily.
Have Something in Mind?
Tell us about your custom idea, required quantity or wholesale project and we will review what is possible.
From Bali, We’re Here to Help.
Whether you are choosing your first Tropea piece, following an international order or planning something custom, send us the details and we will review your message.
For order issues, include your order number. For custom or wholesale enquiries, include the product, approximate dimensions, quantity and destination where possible.
How Can We Help?
Complete the form below and we will review your enquiry as soon as we can.
A Few Details Can Help Us Answer Faster.
Include your order number and the email used when placing the order.
Describe the issue clearly. If needed, we may ask you to send photographs by email.
Share the product, desired size, quantity, destination and any reference details.
Tell us about your business, location and the approximate quantity you are considering.
Every Message Matters.
Tropea is built around handmade products and personal relationships with our customers and artisan partners. If there is something you would like to know, simply ask.
